Can we change the itinerary or customise the tour?
Not for publicly listed dates, but if you have your own group or date in mind, Yes. If you want to make a private booking we can help design a tour that suits you. You may have ideas based on any of our tours or something in mind that you can't find on our website. Just get in contact with us and let us know what you have in mind and we'll try our best to make it happen!
Do you cater for vegetarians?
Yes we do! If you have any dietery requirements just let us know when you book in the space provided (Additional Requests). For any severe alergies or other conditions it is best that you let us know in advance so that we can prepare and/ or advise you on what we can provide or what you might need to bring so that are well catered for.
What about Covid 19?
Covid restrictions have passed for most countries and it is now possible to obtain tourist visas for China. For China you may need to provide a personal Covid test within taken 24 hours before your departure, these are only checked randomly, and can also be taken on arrival.
During all our tours we take care to avoid any transferring of any viruses, such as Covid, through providing hand sanitisers and minimising exposure. As with any illness, all care will be made for the participants well being during the tour and we will help with any arrangements that need to be made if the participant needs to leave the tour (this will be at the cost of the participant). Costs for unused segments of tours cannot be refunded, for any reason, as all tour costs are paid in advance.
How to I make a booking and payment?
Simply go to the "Dates" section of the tour page and click on the "book now" button, or click on "book" on the website header and select your preferred tour and departure date. If you are booking onto an on demand tour and have your own dates in mind there will be an facility for you book here too.
Before you book, we recommend that you read through the tour details and our booking terms and conditions. You can contact us about the trip if you have any questions at email@example.com or set up a time to chat about the tour.
Upon completion of your booking form we’ll send you an acknowledgement email and invoice for a deposit. All long trips (7 days or more) require a deposit of 300USD to guarantee your place. Trips departing within 60 days at booking will require full payment. Once your deposit is received, we’ll also send you a pre-trip information pack that will give you added information about the tour, the region you’ll be travelling through, a checklist of things to prepare, suggestions for packing, training tips and more. For shorter trips and day tours we require full payment 30 days prior to the commencement of the tour or as soon as convenient if booking within 30 days of departure.
Payments can be made on credit card via Paypal or through a direct bank transfer in most currencies. Information on payments will be present on your initial deposit invoice. Paypal payments will incur a 4% fee.